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TELUS Client Care Representative Interview

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Easy Interview – Overall Positive Experience – Yes, and I accepted – Wed, 16 Jan 2019

Interviewed Jun 2,018 in Calgary, AB (took 28 days)
Apply online,if selected you get an SHL assessment, after which you are required to reply anemail sent by an angry customer who wants to cancel service, if response is suitable, you will get a phone interview, and f2f then background check and offer follows suit

Interview Questions
TEll me of a time when you handled a very difficult customer, why TELUS, what are your expectations in this role.
Answer Question

Other Details
The interview consisted of Phone Interview, 1:1 Interview, IQ/Intelligence Test and Drugs Test


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