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TELUS Customer Service for Telus Health Interview

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Average Interview – Overall Neutral Experience – Yes, but I declined – Mon, 8 Nov 2021

Interviewed Sep 2,021 (took 7 days)
Phone interview with HR and next day, I got an invitation for online interview. Online interview with 2 managers. I think there are about 5 questions. Immediately after the online interview, I got a call from HR and was offered a job verbally. Then next day, actual written offer.

Interview Questions
Q. Describe that time when you did something above your job description
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Q. What would you do when a customer called in and could not connect with a doctor even though he/she made an appointment accordingly?
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