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TELUS Customer Service Representative Interview

Average Interview – Overall Positive Experience – Yes, and I accepted– 1 of 1 found this helpful – Mon, 16 May 2016

Interviewed in Burnaby, BC
First was an online resume screen followed by computerized testing, followed by an in person interview and a background screen. The whole thing didn't take more than two weeks. The interview was fair and asked questions around customer service, how would I handle the situations, etc.

Interview Questions
Tell us some of the things you didn't like or agree with at your last job. Tell us about what you would do if you had a difficult situation with a co-worker.
Answer Question

Other Details
The interview consisted of Phone Interview, 1:1 Interview, Skills Test and Background Check


TELUS Software Engineering Intern Interview

Average Interview – Overall Positive Experience – No – Sat, 28 May 2016

Interviewed May 2,016 in Vancouver, BC (took 21 days)
Applied through my university co-op program for their fall internship. I was contacted by phone on a weekday and they asked to set up a time for a phone interview. The phone interview was a conference call where they have you call a number and enter a passcode that they will provide you with. My interview had two different people interviewing me, both were very nice and easy to talk to.

Interview Questions
Why TELUS?
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Other Details
The interview consisted of Phone Interview and Skills Test

TELUS Telus Health Representative Interview

Difficult Interview – Overall Positive Experience – Yes, but I declined – Wed, 8 Jun 2016

Interviewed in Ottawa, ON
they were great. Told me all about the Telus health experience and what I could expect in the role. Introduced me to team members and they told me about their experience

Interview Questions
What are you looking for in a career?
View Answers (1)

Other Details
The interview consisted of 1:1 Interview, Personality Test, Background Check and Presentation

TELUS Software Engineer Co-op Interview

Easy Interview – Overall Positive Experience – Yes, and I accepted – Thu, 9 Jun 2016

Interviewed May 2,016 in Vancouver, BC (took 21 days)
Was offered a 1-hour phone interview 1 week after applying. Interview was with 2 engineers who are part of the TELUS leadership program and are recent university graduates. Only behavioral questions and questions related to telecommunications were asked. Was told this was the only part of the interview process for co-op students and heard back from them about 2 weeks later with a job offer.

Interview Questions
Why might it be more beneficial to have a hardware-based firewall over a software-based one?
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What is IPv6 and IPv4?
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Other Details
The interview consisted of Phone Interview

TELUS Sales Representative Interview

Very Easy Interview – Overall Negative Experience – Yes, and I accepted – Thu, 30 Jun 2016

Interviewed in Montreal, QC (took 30 days)
Process was a bit long (4 weeks ). Job fair interview and then F2F interview with store manager. At the second interview the interviewer made negative commentaries about the first person with whom I had the first interview.

Interview Questions
Why Telus?
View Answers (1)

Other Details
The interview consisted of 1:1 Interview, Personality Test, Background Check and Other

TELUS Financial Analyst I Interview

Average Interview – Overall Positive Experience – No – Wed, 13 Jul 2016

Interviewed Jul 2,016 in Vancouver, BC (took 7 days)
It was a Phone interview, about 25 minutes.. With two people, from different departments They asked some technical questions about a specific skill and my experience with that They asked where do I live and when move to vancouver It was straight forward

Interview Questions
What are your long term goals
Answer Question

Other Details
The interview consisted of Phone Interview and Skills Test

TELUS Developer Analyst Interview

Average Interview – Overall Positive Experience – Yes, and I accepted – Wed, 20 Jul 2016

Interviewed
t process was several months start to finish. Phone interview with recruitment consultant, who shortlists candidates for in-person interviews with the local team. Had first in-person interview with manager and team members locally. Later returned for second in-person interview with manager, team members and director. Lots of questions focus on Telus culture and what attracted you. They want people who can learn effectively and share their values.

Interview Questions
Why Telus?
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Describe your personal brand in five words.
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Describe the architecture of a system you have worked on in the past.
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Write a SQL query to do X.
Answer Question

Other Details
The interview consisted of Phone Interview, 1:1 Interview, Group/Panel Interview, Skills Test, Background Check and Presentation

TELUS Sales Representative Interview

Average Interview – Overall Positive Experience – Yes, and I accepted – Mon, 15 Aug 2016

Interviewed Nov 2,015 in Toronto, ON (took 14 days)
it was fairly simple applied online and got contacted about a week after through email by a recruit who wanted to do a phone interview.the phone interview was pretty standard questions like why i wanted to work for telus etc.After that i was contacted again for another interview with the store manager after that interview which was kinda different because they were asking questions in a sense to get the feel of how you woulld fit in thier team.after that was done i was contacted through email for a back check after that was done i was contacted a few days later with them offering me the job

Interview Questions
what skills can you bring to the table
Answer Question

Other Details
The interview consisted of Phone Interview, 1:1 Interview and Background Check


TELUS Regional Sales Specialist Interview

Average Interview – Overall Positive Experience – Yes, and I accepted – Thu, 1 Sep 2016

Interviewed Aug 2,016 in Toronto, ON (took 10 days)
pplication I applied through a recruiter. The process took 4+ weeks. I interviewed at TELUS (Montreal, QC). Interview Process was a bit long (4 weeks ). Job fair interview and then F2F interview with store manager. At the second interview the interviewer made negative commentaries about the first person with whom I had the first interview.

Interview Questions
the interviewer was 15 min late. I was informed that the job is actually door to door sales which was very misleading. the hours of work were not typical (1-9 pm) and that was not indicated on the posting which i felt was also misleading.
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Other Details
The interview consisted of Phone Interview and 1:1 Interview

TELUS Engineer II Interview

Difficult Interview – Overall Neutral Experience – No – Fri, 16 Sep 2016

Interviewed (took 25 days)
Applied online on Telus website. Got an email invitation after 2-3 weeks for screening. After a week a panel interview was scheduled which lasted for around 50 minutes. In panel interview behavioral and technical questions were asked.

Interview Questions
BGP Extended communities
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SDN/NFV
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Other Details
The interview consisted of Phone Interview, Group/Panel Interview and Skills Test

TELUS Senior Business Analyst Interview

Easy Interview – Overall Neutral Experience – No – Tue, 27 Sep 2016

Interviewed Jul 2,016 (took 19 days)
My resume was forwarded by HR to one of the directors from one of the other positions I had applied for in the past. So there was no HR round. It was a in person interview with the Director and Manager.

Interview Questions
narrate your experience.
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what will you do if you are asked to do something you don't agree with
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why did you decide to immigrate to canada
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you have worked for large corporates, will you be able to work with small size initiatives
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what are your hobbies
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Other Details
The interview consisted of Group/Panel Interview

TELUS Co-op Strategy Program Interview

Average Interview – Overall Positive Experience – No – Fri, 30 Sep 2016

Interviewed Sep 2,016 in Vancouver, BC (took 28 days)
One hour, over-the-phone interview. Spoke with two interviewers from two different technical teams. They asked about 70% behavioural and situational questions and 30% technical questions. For example, how would your past employers describe you? Give an example of a risk you took that you regret? Polite & professional interview, overall a good experience.

Interview Questions
Describe the difference between TCP/UDP.
Answer Question

Other Details
The interview consisted of Phone Interview, Skills Test and Personality Test

TELUS Marketing Development Program Interview

Difficult Interview – Overall Negative Experience – No– 1 of 1 found this helpful – Wed, 5 Oct 2016

Interviewed Sep 2,016 in Toronto, ON (took 10 days)
Interview process consisted of a case and behaviour interview--45 min each. My case interview was a marketing case study. Interviewer was very supportive. My behavioural interviewer was incredibly rude and unprofessional. She treated the behavioural interview like a stress interview and tried to play the 'bad cop.' She swore on multiple occasions and belittled most of my responses. I've never experienced an interviewer like this before. Despite positive culture reflected in everyone else I met at the company, this interviewer made the process extremely disappointing for me.

Interview Questions
What's one thing you would change about Telus?
Answer Question

Other Details
The interview consisted of 1:1 Interview and Presentation

TELUS Engineering Intern Interview

Average Interview – Overall Positive Experience – Yes, and I accepted – Wed, 5 Oct 2016

Interviewed Sep 2,016 in Vancouver, BC (took 14 days)
Phone interview with two employees from their graduate recruitment program. One person asked about past experience and the other person asked about technical questions based on your experience and interests. The whole process was clear and smooth, lasted 50 min including 5 min question time in the end.

Interview Questions
How would your previous manager describe you?
Answer Question

Other Details
The interview consisted of Phone Interview and Skills Test

TELUS Marketing Development Program Interview

Average Interview – Overall Positive Experience – No – Wed, 12 Oct 2016

Interviewed Sep 2,016 (took 1 days)
The process consists of a 45-minute behavioural Q&A (1 on 1) and a 45-minute case interview (1 on 2). They were done back to back, and everything was relatively straightforward. It seemed like they were aiming to get a good feel for my personality, work ethic, and experience without throwing any curveballs.

Interview Questions
Q: Tell me about yourself. Q: Tell me about about a time you lead a team. Q: What is your greatest achievement?
Answer Question

Other Details
The interview consisted of 1:1 Interview and Presentation


TELUS D2C Customer Representative Interview

Easy Interview – Overall Neutral Experience – Yes, and I accepted – Wed, 12 Oct 2016

Interviewed May 2,016 in Vancouver, BC (took 1 days)
Brief presentation to group of interviewees. Over crowded room at the beginning due to some interviews being behind schedule. Afterwards short interview with a manager on various things to do with customers and what my strengths were. Many of the people I was grouped with in that room became my coworkers. Presentation showed us what our job would be and how we would be operating. Included some incentives like our commission amount and some numbers that made the job very appealing.

Interview Questions
How would you deal with a customer who wasn't convinced they needed your product?
Answer Question

Other Details
The interview consisted of 1:1 Interview, Personality Test, Background Check and Presentation

TELUS Director Interview

Average Interview – Overall Positive Experience – No – Thu, 20 Oct 2016

Interviewed Jun 2,015 in Vancouver, BC (took 15 days)
Face to face interview with VP and HR. Process was efficient and they gave me time to ask questions. Role description was provided ahead of the interview. Was asked to walk through cv before discussion their questions. Interview was approx one hour. HR were friendly and helped with overview of company and the department.

Interview Questions
Please give examples of a time when you were successful. What didn't you do and what was the outcome.
View Answers (1)

Other Details
The interview consisted of Group/Panel Interview, Skills Test and Background Check

TELUS AFDP Interview

Average Interview – Overall Positive Experience – No – Thu, 20 Oct 2016

Interviewed Sep 2,016 in Edmonton, AB (took 5 days)
3 interviewers, 2 financial department managers and 1 from another department I forget where. They ask a lot of question that make you self-reflect, what have you done that made you proud? Tell me a tell when you failed and what did you do about it.

Interview Questions
What makes you want to work at Telus?
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What have you heard about Telus on the news?
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Other Details
The interview consisted of Group/Panel Interview and Personality Test

TELUS Learning Specialist Interview

Difficult Interview – Overall Positive Experience – Yes, and I accepted – Thu, 3 Nov 2016

Interviewed Aug 2,015 in Toronto, ON (took 90 days)
Started with a phone screen by one of the team members, general questions about prior experience and explanation of role. Then a panel interview where I had to deliver a 10 minute training session, followed immediately by a one on one interview with the hiring manager. Questions tested knowledge of adult training theories, and work experience.

Interview Questions
How do you handle disruptive participants in training?
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How do you handle ambiguity?
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Other Details
The interview consisted of Phone Interview, 1:1 Interview, Group/Panel Interview and Other

TELUS Sales Representative Interview

Easy Interview – Overall Positive Experience – Yes, and I accepted – Thu, 3 Nov 2016

Interviewed Apr 2,016 in Vancouver, BC (took 1 days)
It was really easy. Basic questions. I was called in for an interview where some 30-40 people were in the building for the same position (This was the third wave of applicants). Had an information session and then a Q&A, afterwards they asked whether we still wanted to go do the job even when door to door was involved. Obviously I was still interested so I did the interview with a nice lady and she asked really easy questions that are so easy and common you can prepare for it through google searching "Most popular interview questions". Everyone was nice.

Interview Questions
Why TELUS? Tell me 3 words that describe yourself.
Answer Question

Other Details
The interview consisted of 1:1 Interview

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